Privacy Policy

Effective Date: 05/02/2026

Cruise Industry Skills & Careers (“Company”, “we”, “us”, or “our”) is committed to protecting the personal data of all individuals who engage with our services. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”) of India.

Your privacy is very important to us. On receipt of any information or documents from an applicant, seafarer, ship-owner, or other third party, CISC will treat it as privileged information and we will not disclose/share this information with any third party neither in part nor in whole, without the permission of the ship-owner, applicant or seafarer. If required by a Court of Law or any other legal authority, CISC will provide the information after receiving a legal, written request. Every CISC employee is required to sign and abide by our Staff Confidentiality Agreement. We are committed to ensuring that any personal information we obtain is held and used in accordance with relevant privacy laws and regulations.

By accessing or using our website www.ciscinstitute.com, submitting information, or using our services, you consent to the practices described in this Privacy Policy.

1. About Us

Cruise Industry Skills & Careers is a registered partnership firm. We specialize in training crew for cruise ship companies based in Europe, the USA, and Asia.

2. Scope

This Privacy Policy applies to all individuals whose personal data is collected by us through our website, forms, or any other means as part of our recruiting and placement process.

3. Personal Data We Collect

We may collect the following categories of personal data:

  • Full name
  • Date of birth and ageContact details (email, phone, address)
  • Passport and identification details
  • Educational and professional qualifications
  • Resume/CV and employment history
  • Training certifications and seafarer documents (e.g., STCW, CDC, COC)
  • Photograph
  • Emergency contact details

4. Purpose of Processing

We process your personal data for the following purposes:

  • To assess your qualifications and eligibility for enrollment
  • To facilitate training processes
  • To communicate with potential employers and maritime authorities
  • To comply with Indian and international maritime regulations
  • To fulfill legal and contractual obligations
  • For record keeping and operational purposes

5. Legal Basis for Processing

As per the DPDP Act, we process personal data based on:

  • Consent: You provide clear, affirmative consent for processing.
  • Legal obligation: Where processing is necessary to meet regulatory requirements.
  • Employment-related purposes: As permitted under applicable law for recruitment, placement, and training services.

6. Data Sharing and Transfers

We may share your data with:

  • Cruise line employers and their agents
  • Training institutions and certification authorities
  • Maritime regulatory bodies (e.g., DG Shipping)
  • Service providers under confidentiality agreements

Where data is transferred outside India (e.g., to employers in the USA or Europe), we ensure appropriate safeguards as required under the DPDP Act.

7. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected, or as required by law, including:

  • Employment and placement records
  • Regulatory compliance documentation
  • Historical candidate profiles for future opportunities

8. Data Security

We use appropriate technical and organizational measures to ensure the security and confidentiality of your personal data, including:

  • Encrypted data storage
  • Role-based access controls
  • Regular audits and risk assessments

However, no system is completely secure, and we cannot guarantee absolute data security.

9. Your Rights Under the DPDP Act

As a Data Principal, you have the right to:

  • Access your personal data
  • Correct or update inaccurate data
  • Withdraw consent at any time (where applicable)
  • Request deletion of your personal data (subject to legal and contractual obligations)
  • Register a grievance regarding data processing

To exercise these rights, email us at: info@ciscinstitute.com

10. Grievance Redressal

If you have any concerns or complaints regarding our data practices, please contact our Grievance Officer:

Name: Gazelle Britto
Email: info@ciscinstitute.com
Address: 3/5997/10B, Cross Road Avenue, Eastern, Express Bypass, Block-2, 2nd Floor, Fatorda, Margao, Salcete, Goa, 403601

You also have the right to approach the Data Protection Board of India if your concerns are not resolved satisfactorily.

11. Use of Cookies

Our website may use cookies and similar technologies to improve your user experience. You can manage cookie preferences via your browser settings.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Changes will be posted on this page with a revised “Effective Date.” Continued use of our services implies acceptance of the updated policy.

13. Contact Us

For any privacy-related queries, please contact us at:

Cruise Industry Skills & Careers
Email: info@ciscinstitute.com
Address: 3/5997/10B, Cross Road Avenue, Eastern, Express Bypass, Block-2, 
2nd Floor, Fatorda, Margao, Salcete, Goa, 403601
Website: www.ciscinstitute.com